What This Policy Covers and Why It Matters
When you open an account with ald9977, we collect the information needed to run your account and process payments — your name, contact details, device identifiers and transaction records. Payment data from Touch 'n Go eWallet, Boost and GrabPay passes through encrypted channels; we do not
-
1
store your full wallet credentials on our servers. We collect session and browser data to keep your login stable across devices, whether you switch from your phone to a desktop mid-session. Data is retained for as long as your account remains active and for the period
-
2
required by applicable law — deletion requests are handled once all open transactions are settled. Access to your personal data internally is limited to staff whose role requires it. Where local law in Malaysia governs what data we may hold and how long, those rules take
-
3
priority over our default retention schedule. This policy applies to ald9977 and any mobile access path you use to reach the platform.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.